The Focus of Great Managers

Great managers take aim at Level 1 and Level 2. They understand that the foundation of a strong and productive workplace is in the first six questions.

1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for doing good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?

Obtaining 5’s for these first six questions should be among a managers most important responsibilities. In order to accomplish this you have to be able to set consistent expectations for all your people yet at the same time treat each person differently. You have to be able
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