• To fulfill their employees’ need to contribute meaningfully, managers must ensure that their employees understand their roles, have the right materials, and are given opportunities to develop.

• To make their employees feel as though they belong, managers must demonstrate holistic care and cultivate a work environment of camaraderie and cooperation.

The First Element: Knowing What’s Expected

This element seems like one that every functioning company must have already mastered. But research shows that only about half of the employees “strongly agree” that they understand their company’s expectations. The complexity of the first element lies in the employees’ understanding of not only what is expected of them as individuals, but also how their individual efforts coordinate with their immediate workgroups to benefit the larger company. The trickiest aspect is helping employees understand the expectations well enough to adjust to changing circumstances.

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